Technical Solution Owner

About us

Capgemini is one of the world`s foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.

Position purpose

The Global IT Sales Support team is responsible for creating end to end technology solutions for potential Clients and existing engagements. The portfolio of applications we handle is very significant and covers all business areas from PTP, OTC, RTA, Supply Chain and HRO.

Following market and internal needs we are extending the team of Technical Solution Owners and looking for motivated, technology curious people to expand the team and bring new capabilities and innovative ideas.

Job description

Currently we are looking for candidates to be involved in technology solutions and supporting sales processes with expertise in process and technology.

Main accountabilities

• Collection of business & system requirements from Clients and Process teams

• Creation of the IT solution / cost calculation based on the input from the Enterprise Solution Architect

• Responses to requests for further information regarding the IT solution

• Representation of the Global IT team at Client presentations and workshops

• Actively support the engagement in defining optimal and cost effective IT solutions for identified business opportunities

• Drive standardization of IT solution aligned with GPM , across delivery centres for an engagement and across engagements

Candidate’s profile

• IT infrastructure knowledge (network connectivity and application access solutions, telephony environments)

• Good understanding of Capgemini organization and internal processes with focus on GPM, EOAR

• Excellent documentation skills and great attention to details

• Consulting skills; 

o Facilitation, 

o Presentation skills, 

o Influencing skills 

o Rapport building 

o Consensus building

• Advanced Microsoft Word, PowerPoint, Excel & Outlook skills

• Fluency in both spoken and written English is a must (Spanish / Portuguese would be an advantage)

• Knowledge of or a background in process areas (preferably GPM specialist) will be an asset

Requirements

• Able to organize, prioritize and manage own workload, proactive and strong at self management, able to work under pressure, with minimal supervision and direction

• Able to summarize and analyze complex situations.

• Follow analytical and methodical approach to working with keen eye for detail

• Demonstrate good interpersonal skills to efficiently interact with the Global IT Team and key stakeholders

• Able to manage conflicting time demands and multiple projects simultaneously

• Excellent verbal and written communication skills

• Tenacious and assertive & challenging, with a positive ‘can do’ attitude

• Ambitious and result-oriented

• Willing to learn, grow and stretch in to new roles with different clients

• Living the Capgemini Core Values – sense of fun and a positive thinker

What we offer

• You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.

• You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.

• You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.

• You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.

• You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).

• As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

Interested candidates are invited to apply online or send CV to RecruitmentBPO.pl@capgemini.com. Please include reference number JT/TSO/Eng/KRK in the subject of your message. Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Low, 2015, No. 2135, 2281 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it” Please include following statement in your application: "I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997, Journal of Low, 2015, No. 2135, 2281 with further amendments).I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA." We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.