Customer Service Advisor with Dutch

Oferujemy:

• Work in a multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages
• Clearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
• You will learn best practices and global business from experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
• You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
• In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
• Our offices are conveniently located with “Bicycle-friendly” certificate!

Zakres obowiązków:

• Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
• Delivering professional and prompt service to the customers
• Keeping records of all customers’ enquiries in the reporting system
• Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
• Sending more complex enquiries to the relevant IT Support Team

Wymagania:

• Very good Dutch language skills both verbal and written
• Good English skills
• Excellent verbal and written communication skills
• Professional telephone manner
• Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications
• Basic technical support experience an advantage but not necessary
• Flexible, well-motivated team player, ability to work under pressure

Osoby zainteresowane ofertą prosimy o przesłanie CV na adres email: k.hranda@wipjobs.com___________

Zastrzegamy sobie możliwość kontaktu jedynie z wybranymi kandydatami.

Prosimy o dołączenie do aplikacji zgody na przetwarzanie danych osobowych: „Wyrażam zgodę na przetwarzanie danych osobowych w celach rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jedn.: Dz. U. z 2002 r. Nr 101, poz. 926 z późn. zm.)”.

Data dodania:	2017-08-15
Oferta ważna do:	2017-09-12
Branże:	Call center / Obsługa klienta; Inżynieria / technologia; IT - e-commerce;
Wymagane doświadczenie:	Nie wymaga doświadczenia
Wymagane wykształcenie:	Brak wymagań
Forma zatrudnienia:	Pełny etat
Poziom stanowiska:	Specjalista
Wynagrodzenie:	4500 - 5000 zł brutto
Możliwość pracy zdalnej:	NIE