Customer Service Specialist with German+English – Toruń

Jobhouse Ltd., for its Customer, world-class leader accountants and financial services, is looking for a person to work in its dynamically developing office in Toruń in the position of: 
 Customer Service Specialist with German  

Work place: Toruń, Poland
Reference number: CUS/SER/SPEC/TOR

Requirements:

• Communication English skills (min B2)
• Communication German skills (min B2)
• Excellent customer service skills and/or previous experience
• Basic office IT skills and willingness to improve
• Knowledge of IT Service Management  tools – as a plus
• Other languages skills (Norwegian, Finnish, Swedish) - as a plus

Specific tasks:

• Supporting international external and internal Customers
• Interact with our business customers and IT professionals via telephone, e-mail and the web, providing customer support
• Identify, evaluate and prioritize customer problems and complaints
• Analyze customer problems and formulate plans of resolution
• Participate with scheduled customer reporting
• Participate with scheduled customer invoicing
• Participate on-line customer meetings related to quality and requests statuses

We offer:  
·         Opportunity to work in a company that is a leader in its branch,
·         Attractive salary,
·         Employment contract, full-time job,
·         Wide social benefit package (medical and sport card and other allowances for pay)

• Trainings & education
• Development programs

·         Opportunity to participate in language courses organized by the company,
·         Possibility of development and career advancement,

• Friendly environment
• Foreign travels possible

·         Work for a large, international company in the new office in the center of Toruń, Poland.       If you are interested in our offer and you fulfill our Customer’s demands, please send us your resume in English languages version stating reference number:  CUS/SER/SPEC/TOR    

Please ensclose: "I declare my consent for the processing by Jobhouse Sp. z o. o. seated in al. Grunwaldzka 31, 80-241 Gdańsk of my personal data included in the application form and documentation connected with the Jobhouse job offer in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 ze zm.). I also declare my consent for Jobhouse Sp. z o.o. seated in al. Grunwaldzka 31, 80-241 Gdańsk to entrust processing of my personal data to third persons in compliance with the Polish Law on the protection of personal data for the purpose of current or possibly future recruitment organized by Jobhouse. I hereby make this declaration voluntary and I state that I was informed about my rights under the Polish Law on the protection of personal data, especially about my right to access to my data and to correct them.”

Data dodania:	2017-09-28
Oferta ważna do:	2017-10-26
Branże:	Administracja Biurowa; Call center / Obsługa klienta;
Wymagane doświadczenie:	Nie wymaga doświadczenia
Wymagane wykształcenie:	Nie określono
Forma zatrudnienia:	Pełny etat
Poziom stanowiska:	Specjalista
Wynagrodzenie:	brak informacji
Możliwość pracy zdalnej:	NIE