Capgemini Polska Sp. z o.o.



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Oferta pracy id: 68162 z dnia 2018-11-29

English Customer Service Advisor


About us
 Capgemini is one of leading global companies offering consulting, IT technologies.
The Cloud is fashionable - everyone’s talking about it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services, through managing equipment and operating systems, internal or access networks to managing applications, IT operations, availability, configurations, and changes. By working in an international environment… we use a number of foreign languages.
 
Job description
After an induction training you will be able to:
  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues
Candidate’s profile
Before you start our induction training we will check if you have:
  • very good English language skills
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills
What we offer
  • Working in a close-knit team and a friendly atmosphere 
  • Bonuses, including those for recommending new employees
  • A wide range of training and co-financing of courses
  • Additional life insurance
  • Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
  • Integration events and joint celebrations 
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care, also for your family
  • Bicycle parking and carpooling
Data dodania: 2018-11-29
Oferta ważna do: 2018-12-27
Branże: Administracja Biurowa; IT - Administracja; IT - Telekomunikacja;
Wymagane doświadczenie: Nie wymaga doświadczenia
Wymagane wykształcenie: Brak wymagań
Forma zatrudnienia: Pełny etat
Poziom stanowiska: Asystent
Wynagrodzenie: 500 - 30000 zł brutto
Możliwość pracy zdalnej: NIE