Customer Service Advisor with French
About us
Capgemini is one of leading global companies offering consulting, IT technologies.Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team!Candidate’s profile
- Professional manner of communicating
- Enthusiastic, positive attitude to support a constructive working climate
- Team player
- Able to work under pressure
- Computer literate
- Excellent French skills (C1) and communicative English (B2)
Job description
- Ensure that the daily activities are fulfilled according to the timetable agreed with Team Leader
- Achieve targets to maximise productivity, quality and service standards
- Maintain a proactive working attitude towards the client
- Continually seek out ways to improve client satisfaction
- Demonstrate knowledge of processes and procedures relevant to the function
- Continually strive to simplify, standardize and improve processes
- Contribute to a positive and supportive team culture
Your team
The team is responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion, and continually seek out ways to improve client satisfaction.
What we offer
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
| Data dodania: |
2019-01-14 |
| Oferta ważna do: |
2019-02-11 |
| Branże: |
Administracja Biurowa; Call center / Obsługa klienta; Doradztwo / konsulting; |
| Wymagane doświadczenie: |
Kilkuletnie (do 3 lat włącznie) |
| Wymagane wykształcenie: |
Kierunkowe I stopnia |
| Forma zatrudnienia: |
Pełny etat |
| Poziom stanowiska: |
Specjalista |
| Wynagrodzenie: |
500 - 30000 zł brutto |
| Możliwość pracy zdalnej: |
NIE |