HRO Digital



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Oferta pracy id: 82644 z dnia 2020-07-17

Batch Operator


Check out a new role for Batch Operator from one of the biggest financial institutions in Cracow.  

The Team:

Digital Business Automation are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency. 

Responsibilities:
  • Working within a 24*7 Team to assist with the day-to-day Operations of batches hosted from zSeries/iSeries/Distributed systems
  • Monitor all batch flow processing and insure timely completion of endpoints/milestones
  • Identify delays or bottlenecks and resolve or escalate accordingly
  • Perform level 1 and level 2 support and resolution
  • Monitor real time performance of the computing environment
  • Track, escalate and document all outages and incidents
  • Participate in crisis calls as applicable
  • Liaise with Stakeholders to meet customers’ expectations
  • Proactively identify problem situations and resolve to give maximum customer satisfaction
  • Expect to work on a rotational shift basis 24*7
 Requirements:
  • Very good verbal and written English skills
  • Experience of working in any of the systems of zSeries/iSeries/Distributed platforms
  • Experience of using any Workload Automation or Scheduling Products like Control-M/ TWSz/CA-7
  • Ability to work with a sense of urgency in a fast-paced environment whilst adhering to SLAs and customer deadlines
  • Ability to work on own initiative. Excellent organizational & prioritizing skills.
  • Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
 Beneficial but not essential:
  • Knowledge of German and/or French
 We offer:
  • Stable job in professional team
  • Interesting path of career in an international organization
  • Private health care, employees’ benefits
  • Shift rota compensation
  • Commutable office location – Kapelanka street
  • Casual dress code
  • Cultural exchange
 HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA.We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.
Data dodania: 2020-07-17
Oferta ważna do: 2020-08-14
Branże: Bankowość; IT - Administracja; IT - Telekomunikacja;
Wymagane doświadczenie: Kilkuletnie (do 3 lat włącznie)
Wymagane wykształcenie: Brak wymagań
Forma zatrudnienia: Pełny etat
Poziom stanowiska: Specjalista
Wynagrodzenie: brak informacji
Możliwość pracy zdalnej: NIE