Oferta pracy id: 82644 z dnia 2020-07-17
Batch Operator
Check out a new role for Batch Operator from one of the biggest financial institutions in Cracow.
The Team:
Digital Business Automation are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.
Responsibilities:
- Working within a 24*7 Team to assist with the day-to-day Operations of batches hosted from zSeries/iSeries/Distributed systems
- Monitor all batch flow processing and insure timely completion of endpoints/milestones
- Identify delays or bottlenecks and resolve or escalate accordingly
- Perform level 1 and level 2 support and resolution
- Monitor real time performance of the computing environment
- Track, escalate and document all outages and incidents
- Participate in crisis calls as applicable
- Liaise with Stakeholders to meet customers’ expectations
- Proactively identify problem situations and resolve to give maximum customer satisfaction
- Expect to work on a rotational shift basis 24*7
- Very good verbal and written English skills
- Experience of working in any of the systems of zSeries/iSeries/Distributed platforms
- Experience of using any Workload Automation or Scheduling Products like Control-M/ TWSz/CA-7
- Ability to work with a sense of urgency in a fast-paced environment whilst adhering to SLAs and customer deadlines
- Ability to work on own initiative. Excellent organizational & prioritizing skills.
- Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
- Knowledge of German and/or French
- Stable job in professional team
- Interesting path of career in an international organization
- Private health care, employees’ benefits
- Shift rota compensation
- Commutable office location – Kapelanka street
- Casual dress code
- Cultural exchange
Data dodania: | 2020-07-17 |
Oferta ważna do: | 2020-08-14 |
Branże: | Bankowość; IT - Administracja; IT - Telekomunikacja; |
Wymagane doświadczenie: | Kilkuletnie (do 3 lat włącznie) |
Wymagane wykształcenie: | Brak wymagań |
Forma zatrudnienia: | Pełny etat |
Poziom stanowiska: | Specjalista |
Wynagrodzenie: | brak informacji |
Możliwość pracy zdalnej: | NIE |